Diplomatic immunity
Not accepted if diplomatic immunity applies to immunity from UK law. Related words: exemption, expat, foreign national
Non-EEA nationals
Non-EEA nationals must have been resident in the UK for the last two years and have permanent rights to reside in the UK. Related words: residency, nationality, expat, foreign national
EEA and Swiss nationals
EU citizens are acceptable, providing they have two years of UK residential address history and must provide valid evidence that a settled status has been granted under the EU Settlement Scheme. A pre-settled status can be considered, where there is more than one applicant and at least one applicant has either a settled status or …
Residential status
We require two years of UK residential address history. Related words: residency, nationality, expat, foreign national
Secured / unsecured arrears
Normally up to date and no more than status 3 ever and explanation provided as to the background of the arrears event. Accounts currently in arrears can be considered, subject to there being a satisfactory explanation and rationale to support the arrears event. Related words: acceptable adverse, accepted
Defaults
Must normally be satisfied or settled in full and explanation provided as to the background for the arrears event. Unsatisfied defaults can be considered, subject to there being a satisfactory explanation and rationale to support the arrears event. Related words: acceptable adverse, accepted
County Court Judgement (CCJ)
Must normally be satisfied or settled in full and explanation provided as to the background for the arrears event. Unsatisfied CCJ’s can be considered, subject to there being a satisfactory explanation and rationale to support the arrears event. Related words: acceptable adverse, accepted

