The background
An experienced portfolio landlord was looking to refinance 10 properties to repay an existing bridging loan.
The problem
With the existing bridging loan rapidly coming to the end of its term, time was of the essence, with tight deadlines for the applications to be reviewed, offered and completed.
The solution
To ensure continuity and speed, we assigned a single underwriter to manage the case from start to finish. Working closely with our sales team and the broker, the underwriter coordinated the assessment and valuation process so that offers could be issued simultaneously. Lending on one of the properties was capped to remain within exposure parameters, allowing the wider portfolio to proceed.
Following offer, several last-minute changes were required following accounting advice, including changing all the applications from five-year fixed-rate products to two-year fixed rates, which increased the client’s exposure beyond the initial limits. In response, we completed nine of the cases to pay down the majority of the bridging loan, with the remaining case reviewed and subsequently approved, enabling the full refinance strategy to complete successfully.
As the applications met our criteria, we were able to proceed using search indemnity insurance, further supporting a swift completion and ensuring the client met their obligations to the bridging lender.

Paul Agnew from London Property Finance, who placed the case with help from business development manager Shannon O’Malley, said:
“I was really impressed with CHL Mortgages’ ability to take a complex, time-sensitive portfolio refinance and keep it moving with clarity and control. Shannon supported me from start to finish and kept me updated throughout.
“Even when the case evolved and exposure limits shifted, the team didn’t miss a beat, finding practical solutions, reissuing offers and ensuring the bridging loan was repaid on time. Their expertise in portfolio and specialist lending genuinely shone through and gave me and my client real confidence at every stage.”
It’s just another example of how our specialist way of thinking can help provide your clients with solutions to tricky cases within challenging timeframes.
If you have a specialist case to discuss, get in touch with a member of our sales team who’ll be more than happy to have a chat.


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